Shipping
We ship via USPS or UPS Depending on weight of your order
Orders are subject to 1-4 day processing time
Shipping generally takes 5-7 business days.
Shipping is free on US orders of $75 or more
Cedar Collective is NOT responsible for lost, stolen or damaged items while in transit. Nor are we responsible for returned items lost in transit without proof of delivery. You will need to contact your local post office or mail delivery service to track orders or to file a claim.
Please factor in additional time over weekends and holidays for shipping timeline.
In store Pickup
Shop online and pickup in store. For our local shoppers, we're happy to offer FREE in-store pickup. Simply select Local Pickup at checkout, and we'll get your offer ready for you. Once your order is ready, stop by our location and show your confirmation order to collect your goodies.
Returns
- Returns must be received in new condition within 14 days of delivery date or in store purchase date; unworn, unwashed, no perfume, no animal hair, no makeup or deodorant stains. Shoes must be returned unworn, in new condition with no scuffs, in their original box/packaging.
- Books, Bags, Hats, Home goods, Intimates, Bodysuits, Swimwear, Accessories (Jewelry, Sunglasses and Hair Clips) & Final Sale items cannot be returned.
- For online orders, you can access our returns center by clicking https://shopify.com/38811762819/account
- A pre-paid return label can be generated and downloaded from our returns center. Once we receive your return, the cost of the return label ($5.95) will be deducted from your total return amount.
- We will issue a refund on the original card within 7 business days of us receiving your returned package. We do not refund shipping costs.
- You may return your items to our store location for store credit or exchange only.
- If an item is purchased in store, it must be returned in store for either store credit, exchange or refund. In store purchases can not be mailed back for return.